Privacy Policy

 

At PGR Slot Cars, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect the following types of personal information when you interact with us through our website or other services:

  • Identity Information: Name, date of birth, gender.

  • Contact Information: Address, email address, phone number.

  • Payment Information: Credit card details, bank account information (collected through secure payment gateways).

  • Transaction Information: Details of the products you purchase, order history.

  • Technical Information: IP address, browser type, device information, cookies, and other data collected when you use our website.

2. How We Collect Your Personal Information

We collect your personal information directly from you in the following ways:

  • When you place an order on our website.

  • When you create an account or subscribe to our newsletter.

  • When you contact us via email, phone, or social media.

  • When you browse our website, including using cookies and other tracking technologies.

3. Why We Collect Your Personal Information

We collect your personal information for the following purposes:

  • To process and deliver your orders.

  • To manage your account and provide customer support.

  • To communicate with you, including sending order updates and promotional materials (where applicable).

  • To improve our products, services, and website.

  • To comply with legal and regulatory requirements.

4. How We Use Your Personal Information

Your personal information may be used for the following purposes:

  • To process payments and deliver goods to you.

  • To send marketing communications (if you have consented to receive them).

  • To notify you about changes to our products or services.

  • To manage our business operations, including customer service.

We will not use your personal information for purposes other than those listed above unless we have your consent or it is required by law.

5. How We Protect Your Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. This includes:

  • Using encryption for online transactions.

  • Implementing secure servers and firewalls.

  • Restricting access to personal data to authorized personnel only.

However, please note that no security measure is 100% effective, and we cannot guarantee the absolute security of your information.

6. Sharing Your Personal Information

We do not, and will not, sell, rent, or trade your personal information to third parties. However, we may share your personal information in the following situations:

  • Service Providers: We may share your personal information with third-party service providers (e.g., payment processors, delivery companies) who assist us in operating our business and fulfilling your orders. These service providers are only permitted to use your personal information for the purposes of providing their services to us.

  • Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process (e.g., a court order).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small text files that are stored on your device to track your preferences and activities on our site. You can manage cookie preferences through your browser settings.

For more information, please refer to our Cookie Policy.

8. Your Rights and Choices

Under the Privacy Act 1988, you have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete personal information.

  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

  • Opt-out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

9. How to Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to access or correct your personal information, please contact us at:

[Your Business Name]
Email: peter@pgrslotcars.com

Phone: +61 481 388 229

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the effective date or providing you with direct notice.

11. Complaints

If you believe we have not complied with our privacy obligations or your privacy rights, you can lodge a complaint with us directly using the contact details above. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).